Privacy Policy
At [Your Business Name] ("we", "us", "our"), we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website https://kfhskincare.com/, contact us, or purchase our products.
Who We Are
KFH Skincare
Business Address: [Insert Business Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Data Controller: KFH SKincare is the data controller of your personal data for the purposes of the UK GDPR.
What Information We Collect
We may collect the following types of personal information:
Identity Data: Name, title.
Contact Data: Billing and delivery address, email address, phone number.
Transaction Data: Details about your orders and payments.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website.
Marketing Data: Your preferences in receiving marketing communications.
How We Collect Your Data
We collect data when you:
Place an order on our website
Subscribe to our newsletter
Contact us via the website, email, or social media
Browse our website (through cookies and analytics)
How We Use Your Data
We use your personal data to:
Process and deliver your orders
Manage payments and refunds
Communicate with you about your orders
Respond to your enquiries
Send you marketing communications (only with your consent)
Improve our website and services
We rely on the following legal bases:
Performance of a contract
Consent (for marketing communications)
Legal obligation
Legitimate interest (e.g., for website analytics or customer service improvements)
Marketing
You will only receive marketing emails if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us at [Insert Email Address].We will never sell your data to third parties for marketing purposes.
Sharing Your Data
We may share your data with trusted third parties where necessary, including:
Payment service providers (e.g., Stripe, PayPal)
Delivery services (e.g., Royal Mail, courier partners)
IT and website hosting providers
Professional advisers (e.g., accountants or legal advisers)
We ensure that all third parties respect your privacy and comply with data protection laws.
Cookies
Our website uses cookies to improve your experience and analyze website traffic. You can control or disable cookies in your browser settings. For more details, see our [Cookie Policy].
Data Security
We take appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure. All data is stored on secure servers and encrypted where appropriate.
Data Retention
We keep your personal data only as long as necessary for the purposes for which we collected it, including for legal, accounting, or reporting requirements. For example:
Order information is kept for 6 years to comply with HMRC requirements.
Your Legal Rights
You have rights under UK GDPR, including the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)
